Refund Policy for Digital Products

Last Updated: April 28, 2025

Welcome to The PivotPreneur LLC’s official refund policy for digital products.
Please review the following important terms and conditions carefully before making any purchase.

Purchase Terms and Conditions

All transactions for digital products—including PDF downloads, resource materials, and online content—are processed through trusted payment gateways such as PayPal and Stripe.
These gateways use SSL encryption to ensure your information is secure.
We do not store any credit card or debit card details on our servers during the checkout process.

Once a digital product is accessed, downloaded, or opened, it is considered “used.”
Therefore, all purchases are non-refundable and non-exchangeable.

Because the products are intangible, we maintain a strict no-refund policy for all digital transactions.

In addition, please note that The PivotPreneur LLC is not responsible for user errors, such as lost downloads, accidental deletions, or forgotten passwords.
We encourage you to save and back up your downloads immediately after purchase.

Delivery and Customer Support

Typically, digital products are delivered instantly via email.
However, delivery times may vary depending on your email provider’s settings.

If you do not receive your product download link within 24 hours, please contact our support team at info@thepivotpreneur.com.
Include your payment confirmation or transaction details to expedite the process.

Changes to Our Refund Policy

The PivotPreneur LLC reserves the right to amend this refund policy for digital products at any time without prior notice.
Updates may involve changes to pricing, purchase terms, product offerings, or technical requirements.

When changes occur, they will be posted on this page.
Your continued use of the site after updates means you accept the new terms.

Acceptance of These Terms

By purchasing a digital product from The PivotPreneur LLC, you acknowledge and accept this refund policy for digital products.
If you do not agree with these terms, please do not proceed with your purchase.

Your trust is important to us.
We appreciate your understanding and your decision to build your business with The PivotPreneur LLC.